Everyone claims to offer outstanding customer service, yet it’s rare to find a company that actually delivers on their promises. At All-Spec we understand that service is a pivotal aspect of your shopping experience, and the difference is all in the details. Our knowledgeable, attentive customer service staff is always at the ready with a helping hand and an ear to listen.
Training – Our service team regularly meets with manufacturers to stay on top of new product developments and the latest offerings. So if you have a question, you’ll be met with service that’s fast and friendly.
Blanket Orders – If you place a regular order for the same products each month, let us know! We’ll save you time and money by negotiating price and scheduling shipments – so you can cross one more item off your to-do list.
Responsiveness – We know that an answering system could never take the place of a live person on the line. When you call during regular business hours, you’ll always be connected to a qualified associate who is ready to assist.
From product offerings to customer service and beyond, we’ll always strive to bring you the best possible shopping experience. With 25 years in the business, we want you to expect great things from us – because at All-Spec, we accept nothing less.
As we celebrate our 25th year of business, we’re more committed than ever to showing you that there really is a difference in suppliers. One of the best ways we can do that is to ensure the products you need are always on hand. With our latest facility expansion less than two years behind us, we currently house 38,000 square feet of readily available inventory – unlike other suppliers whose “in-stock” items may be dependent on a third-party provider. We stock most of our items in large quantities, and display availability in real-time right on the product page.
Our in-house product inventory means that with All-Spec, you’ll never have to play the waiting game. If we receive your order for an in-stock item by 3pm EST, we’ll send it out the very same day. That equates to same-day shipping for more than 97% of our in-stock orders received! And while most suppliers make shipment and delivery status available online, we go one step further. When you place an order with us, you’ll have the option to receive a voice message to provide detailed tracking information. If you have any questions, just give us a call! Our dedicated customer service staff is always ready to assist you.
Availability – it’s just one more reason why it makes sense to stick with us. After all, we’ve been supplying customers around the world for 25 years, so our reliability will never be in question. Whether you’re nearby in Wilmington, NC or on the opposite side of the globe, we’re always at the ready. And when it comes to suppliers, that’s what really makes all the difference.
We love to discover new ways to share essential information with our customers. For years we’ve used various social media platforms to help keep you informed about new products, business developments and current happenings at All-Spec. Many of you already know that you can find us on Facebook, YouTube and Twitter, but you may not realize that we’ve also added Instagram to our growing social media presence.
With its inherently visual presentation, we’ve found that Instagram offers an incredible way to share key information with a wide viewer audience. Here you’ll find exclusive photos and quick, informative how-to videos – all in 15 seconds or less, so you can get the information you need and get right back to work. Just follow us at http://instagram.com/allspecindustries and you’ll always have a fast, first look at the big picture.
It’s been quite a journey! Since the day we opened our doors 25 years ago in Queens, NY, we’ve maintained a consistent focus on the pursuit of progress. Now with a 38,000 square foot facility based in Wilmington, NC, All-Spec has grown to become a global leader in the electronic supply industry.
We’re continuing to expand as we strive to meet the evolving needs of your workplace environment, proving that there truly is a difference in suppliers. With our latest renovations less than two years behind us, we’re focused on future enhancements to provide you with even more of the brands and products you use every day. As we improve our facilities we increase our potential to better serve you – which is really what we’re all about.
We’ve dedicated the past quarter century to understanding your unique challenges. So in an industry where new websites and unfounded claims seem to come along every day, you’ll never be left to wonder about our reliability. From our regularly updated web content to our seasoned fulfillment and customer service staff, we’re one of the most experienced companies in the business. We’ll always strive to bring you the best possible shopping experience – today and for the long journey ahead.
What really sets All-Spec apart? Shop with us once, and you’ll see the difference. From our dedicated customer service staff to our real-time inventory and easy-to-use website, we place our customers at the center of our business operations. Saving you money is just one way we’re committed to proving that there really is a difference in suppliers.
The Best Prices – We strive to offer you the best prices, every day on the widest selection of products. Our facility houses more than 38,000 square feet of items, in-stock and ready to ship – so when you shop with us, you’ll not only be getting the best price on your order, but you’ll be getting it faster.
All-Spec Exclusive Promotions – We view our vendor relationships as partnerships. Check our home page regularly for exclusive offers from top vendors that you won’t find anywhere else!
Quantity Discounts – Shop big and save even more! Our product pages feature special quantity prices to simplify your buying process. Because we make these discounts readily available, you’ll never wonder if you’re missing something.
Savings on Manufacturer’s Advertised Price (MAP) Products – Sometimes manufacturers require that we display a set list price online. That doesn’t necessarily mean it’s OUR price! Log on to your account, and you’ll often notice an instant cost reduction.
All-Spec Brand Products – All-Spec products are sourced and purchased in bulk from the best manufacturers in the world. We’re proud to pass these savings along to you with our own specially branded tools and supplies.
With savings that come this easy, why wouldn’t you shop with All-Spec? Check our blog again soon to discover more ways we’re working to provide a shopping experience that’s uniquely driven by you.